Tag: usability

Sandy's Website Work

Healthcare App User Testing

I used 5 users for the first round of testing. The users were employees of the company producing the app, but the users were not involved in building this project and had no insight about …

Web Industry Blog

Hamburger Menu Goes Full Width

While checking my account at American Express, they offer a hamburger icon in the upper left corner and instead of a typical drop down effect, the menu goes full screen. I thought this is an …

Web Industry Blog

Adobe Attempts to Ease User Pain Points

I purchased a new computer and had to download Adobe’s Acrobat. The software wanted to associate pdf files to Acrobat, so I thought “of course, why not?” and clicked okay (or change, or something).  A …

Web Industry Blog

Matching User Emotion in the Buying Experience

If you want me to buy something, you have to match my user emotion at that moment. Meaning, you can’t present something to me, the user, until I’m ready. I am presented with a bra …

Web Industry Blog

The only interstitial popup I’ve ever liked

This is the only interstitial popup I’ve ever liked. When visiting a UX company’s website, the contact page presented this: Why do I like this one? It makes me feel like I am talking directly …

Web Industry Blog

WP Engine Onboarding

I like how WP Engine orientates you to their product, aka onboarding. The help button opens up a sidebar to the right, and if you click on a topic a voice recorded tutorial starts. You …

Web Industry Blog

Finger Wag Usability

He got a real chuckle out of the finger wagging at him. Love a user interaction that elicits emotions. He tried to upload multiple files at once, but the application can only process one at …

Web Industry Blog

Ad Seen in Captcha

I was filling out a form and came across one of those captchas. to get the image verification code, I had to watch an ad first, right in the form.

Web Industry Blog

I Can’t Put My Finger on it

I see what you did there. The close button on the ad is so small that I can’t get my finger on the X without hitting the ad button immediately to the left. This is …